{"id":2577,"date":"2025-02-07T17:51:43","date_gmt":"2025-02-07T17:51:43","guid":{"rendered":"https:\/\/fdfschool.com\/cs\/?page_id=2577"},"modified":"2025-02-18T21:53:55","modified_gmt":"2025-02-18T21:53:55","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/fdfschool.com\/cs\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<style>.kb-row-layout-id2577_1bdd7f-9d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2577_1bdd7f-9d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2577_1bdd7f-9d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2577_1bdd7f-9d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2577_1bdd7f-9d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id2577_1bdd7f-9d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2577_1bdd7f-9d alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2577_56afb9-3a > .kt-inside-inner-col,.kadence-column2577_56afb9-3a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2577_56afb9-3a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2577_56afb9-3a > .kt-inside-inner-col{flex-direction:column;}.kadence-column2577_56afb9-3a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column2577_56afb9-3a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2577_56afb9-3a{position:relative;}@media all and (max-width: 1024px){.kadence-column2577_56afb9-3a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column2577_56afb9-3a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2577_56afb9-3a\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading2577_02bebe-dd, .wp-block-kadence-advancedheading.kt-adv-heading2577_02bebe-dd[data-kb-block=\"kb-adv-heading2577_02bebe-dd\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2577_02bebe-dd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2577_02bebe-dd[data-kb-block=\"kb-adv-heading2577_02bebe-dd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2577_02bebe-dd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2577_02bebe-dd[data-kb-block=\"kb-adv-heading2577_02bebe-dd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading2577_02bebe-dd wp-block-kadence-advancedheading has-theme-palette-7-color has-text-color\" data-kb-block=\"kb-adv-heading2577_02bebe-dd\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/h2>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-29d51a82eb45ef5df478f3e1be4f93b1 wp-block-paragraph\">pro prodej informa\u010dn\u00edch produkt\u016f (digit\u00e1ln\u00edho obsahu) a slu\u017eeb prost\u0159ednictv\u00edm internetu<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-fe4755fd94529343efee6e758ff3e110 wp-block-paragraph\">OBECN\u00c1 USTANOVEN\u00cd\n\nTyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky plat\u00ed pro prodej zbo\u017e\u00ed a poskytov\u00e1n\u00ed slu\u017eeb a digit\u00e1ln\u00edho obsahu prod\u00e1vaj\u00edc\u00edm.\nProd\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed na e-shopu um\u00edst\u011bn\u00e9m na www.fdfschool.com a www.4flowers.cz\nfloristick\u00e9 kurzy, business kurzy se zam\u011b\u0159en\u00edm na flor\u00e1ln\u00ed podnik\u00e1n\u00ed, kurzy dal\u0161\u00edho vzd\u011bl\u00e1v\u00e1n\u00ed a kurzy pro z\u00e1jmov\u00e9 \u010dinnosti,\nvideokurzy, e-knihy, pracovn\u00ed listy a dal\u0161\u00ed online materi\u00e1ly.\nPodm\u00ednky bl\u00ed\u017ee vymezuj\u00ed a up\u0159es\u0148uj\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho, kter\u00e1 vznikaj\u00ed v souvislosti s uzav\u0159en\u00edm smlouvy nebo na z\u00e1klad\u011b uzav\u0159en\u00e9 smlouvy.\nUstanoven\u00ed podm\u00ednek jsou ned\u00edlnou sou\u010d\u00e1st\u00ed smlouvy. Odchyln\u00e1 ujedn\u00e1n\u00ed ve smlouv\u011b maj\u00ed p\u0159ednost p\u0159ed ustanoven\u00edmi t\u011bchto podm\u00ednek.\nJe-li z\u00e1kazn\u00edkem spot\u0159ebitel, \u0159\u00edd\u00ed se vztahy prod\u00e1vaj\u00edc\u00edho a takov\u00e9ho z\u00e1kazn\u00edka tak\u00e9 ob\u010dansk\u00fdm z\u00e1kon\u00edkem (\u010d. 89\/2012 Sb.) a z\u00e1konem o ochran\u011b spot\u0159ebitele (\u010d. 634\/1992 Sb.).\nProd\u00e1vaj\u00edc\u00edho m\u016f\u017eete kontaktovat pomoc\u00ed t\u011bchto \u00fadaj\u016f:<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-d73465e3ae350341ef90bdac72625e82 wp-block-paragraph\">\u2003\u2003- Olga Losyeva<br>\u2003\u2003- Praha \u2013 Vinohrady, Italsk\u00e1 2561\/47, 12000<br>\u2003\u2003- I\u010cO: 02699290<br>\u2003\u2003- Tel.: +420 725 886 556<br>\u2003\u2003- E-mail: kontakt@fdfschool.com<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-a5b0201ed9f2198b6d13ae042a32afd8 wp-block-paragraph\">DEFINICE POJM\u016e<br><br>Ve v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednk\u00e1ch se mimo v\u00fd\u0161e uveden\u00e9 pojmy vyskytuj\u00ed tyto:<\/p>\n\n\n\n<ul class=\"wp-block-list has-theme-palette-9-color has-text-color has-link-color wp-elements-bb50b06bfc33e6764e17773af9c5874b\">\n<li>podm\u00ednky: jsou tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky;<\/li>\n\n\n\n<li>prod\u00e1vaj\u00edc\u00ed: je Olga Losyeva, Praha \u2013 Vinohrady, Italsk\u00e1 2561\/47, 12000, I\u010cO: 02699290;<\/li>\n\n\n\n<li>e-shop: je e-shop um\u00edst\u011bn\u00fd na www.fdfschool.com a www.4flowers.cz, na kter\u00e9m prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed mimo jin\u00e9<\/li>\n\n\n\n<li>\u2003\u2003floristick\u00e9 kurzy, business kurzy se zam\u011b\u0159en\u00edm na flor\u00e1ln\u00ed podnik\u00e1n\u00ed, kurzy dal\u0161\u00edho vzd\u011bl\u00e1v\u00e1n\u00ed a kurzy pro z\u00e1jmov\u00e9 \u010dinnosti,<\/li>\n\n\n\n<li>\u2003\u2003videokurzy, e-knihy, pracovn\u00ed listy a dal\u0161\u00ed online materi\u00e1ly;<\/li>\n\n\n\n<li>z\u00e1kazn\u00edk: je osoba, kter\u00e1 uzav\u00edr\u00e1 s prod\u00e1vaj\u00edc\u00edm smlouvu prost\u0159ednictv\u00edm e-shopu;<\/li>\n\n\n\n<li>digit\u00e1ln\u00ed obsah: je obsah, kter\u00fd prod\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edkovi zp\u0159\u00edstupn\u00ed v digit\u00e1ln\u00ed podob\u011b pro jeho pot\u0159ebu (nap\u0159\u00edklad p\u0159edto\u010den\u00e9 videokurzy, e-booky a dal\u0161\u00ed online materi\u00e1ly);<\/li>\n\n\n\n<li>kurzy: jsou prezen\u010dn\u00ed nebo p\u0159edto\u010den\u00e9 videokurzy a online kurzy (webin\u00e1\u0159e) po\u0159\u00e1dan\u00e9 v konkr\u00e9tn\u00edm term\u00ednu;<\/li>\n\n\n\n<li>podnikatel: je osoba, kter\u00e1 uzav\u00edr\u00e1 smlouvu s prod\u00e1vaj\u00edc\u00edm v souvislosti s podnik\u00e1n\u00edm (nakupuje tzv. \u201ena I\u010cO\u201c);<\/li>\n\n\n\n<li>produkty: je souhrnn\u00e9 ozna\u010den\u00ed pro ve\u0161ker\u00fd digit\u00e1ln\u00ed obsah, zbo\u017e\u00ed a slu\u017eby, kter\u00e9 prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed;<\/li>\n\n\n\n<li>slu\u017eby: jsou prezen\u010dn\u00ed akce i akce v online prostoru, jich\u017e se m\u016f\u017ee z\u00e1kazn\u00edk z\u00fa\u010dastnit (zejm\u00e9na r\u016fzn\u00e9 online kurzy a webin\u00e1\u0159e);<\/li>\n\n\n\n<li>smlouva: je smlouva o poskytov\u00e1n\u00ed slu\u017eeb nebo smlouva o poskytov\u00e1n\u00ed digit\u00e1ln\u00edho obsahu \u010di kupn\u00ed smlouva, kterou z\u00e1kazn\u00edk uzav\u00edr\u00e1 s prod\u00e1vaj\u00edc\u00edm;<\/li>\n\n\n\n<li>spot\u0159ebitel: je \u010dlov\u011bk, kter\u00fd uzav\u00edr\u00e1 smlouvu mimo r\u00e1mec sv\u00e9 podnikatelsk\u00e9 nebo obdobn\u00e9 \u010dinnosti (nenakupuje tzv. \u201ena I\u010cO\u201c);<\/li>\n\n\n\n<li>fyzick\u00e9 zbo\u017e\u00ed: je zbo\u017e\u00ed, kter\u00e9 z\u00e1kazn\u00edk obdr\u017e\u00ed ve fyzick\u00e9 podob\u011b (nikoliv online).<\/li>\n<\/ul>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-01f1b846cc1eaa5dd186ae082931b178 wp-block-paragraph\">U\u017dIVATELSK\u00dd \u00da\u010cET<br><br>Na e-shopu si z\u00e1kazn\u00edk m\u016f\u017ee z\u0159\u00eddit u\u017eivatelsk\u00fd \u00fa\u010det, kter\u00fd mu poskytuje r\u016fzn\u00e9 v\u00fdhody, nap\u0159\u00edklad p\u0159ehled o objedn\u00e1vk\u00e1ch, a dal\u0161\u00ed. Produkty je mo\u017en\u00e9 objednat i bez u\u017eivatelsk\u00e9ho \u00fa\u010dtu.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-7a91b4b2362053f2b9254d54783a087b wp-block-paragraph\">Z u\u017eivatelsk\u00e9ho \u00fa\u010dtu m\u00e1 z\u00e1kazn\u00edk p\u0159\u00edstup ke v\u0161em zakoupen\u00fdm produkt\u016fm.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-5862dbee1ee72a2102a4fc96cbe4f416 wp-block-paragraph\">P\u0159i registraci do u\u017eivatelsk\u00e9ho \u00fa\u010dtu a p\u0159i objedn\u00e1v\u00e1n\u00ed produkt\u016f jsou z\u00e1kazn\u00edci povinni uv\u00e1d\u011bt pouze spr\u00e1vn\u00e9 a pravdiv\u00e9 \u00fadaje. V p\u0159\u00edpad\u011b jak\u00fdchkoli zm\u011bn je rovn\u011b\u017e povinen tyto \u00fadaje aktualizovat. \u00dadaje poskytnut\u00e9 v u\u017eivatelsk\u00e9m \u00fa\u010dtu a p\u0159i objedn\u00e1v\u00e1n\u00ed produkt\u016f prod\u00e1vaj\u00edc\u00ed pova\u017euje za spr\u00e1vn\u00e9.<br>U\u017eivatelsk\u00fd \u00fa\u010det je zabezpe\u010den u\u017eivatelsk\u00fdm jm\u00e9nem a heslem. Z\u00e1kazn\u00edk je povinen zachov\u00e1vat ml\u010denlivost o t\u011bchto p\u0159\u00edstupov\u00fdch \u00fadaj\u00edch a chr\u00e1nit je p\u0159ed zneu\u017eit\u00edm. Prod\u00e1vaj\u00edc\u00ed nenese odpov\u011bdnost za p\u0159\u00edpadn\u00e9 zneu\u017eit\u00ed \u00fa\u010dtu t\u0159et\u00edmi osobami a z\u00e1kazn\u00edk nen\u00ed opr\u00e1vn\u011bn umo\u017enit p\u0159\u00edstup do sv\u00e9ho \u00fa\u010dtu jin\u00fdm osob\u00e1m.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-ce963affa24cad8d11efb2e74a0db974 wp-block-paragraph\">V p\u0159\u00edpad\u011b, \u017ee z\u00e1kazn\u00edk zjist\u00ed, \u017ee by mohlo doj\u00edt k odcizen\u00ed p\u0159\u00edstupov\u00fdch \u00fadaj\u016f, nebo jejich zneu\u017eit\u00ed, bezodkladn\u011b o tom informuje prod\u00e1vaj\u00edc\u00edho. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo \u00fa\u010det zablokovat.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-7de3210bb568f50d5a0e35aed1bf85f1 wp-block-paragraph\">Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee u\u017eivatelsk\u00fd \u00fa\u010det m\u016f\u017ee prod\u00e1vaj\u00edc\u00ed zru\u0161it, zejm\u00e9na pokud jej del\u0161\u00ed dobu nepou\u017e\u00edv\u00e1 (minim\u00e1ln\u011b 12 m\u011bs\u00edc\u016f), \u010di pokud poru\u0161\u00ed sv\u00e9 povinnosti vypl\u00fdvaj\u00edc\u00ed ze smlouvy nebo t\u011bchto podm\u00ednek. P\u0159ed zru\u0161en\u00edm \u00fa\u010dtu bude prod\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edka informovat.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-2083a957d5da0c261cd4bb78ddfdd00f wp-block-paragraph\">Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee u\u017eivatelsk\u00fd \u00fa\u010det ani e-shop nemus\u00ed b\u00fdt dostupn\u00fd nep\u0159etr\u017eit\u011b, zejm\u00e9na z d\u016fvodu nutn\u00e9 \u00fadr\u017eby hardwaru, softwaru \u010di za\u0159\u00edzen\u00ed t\u0159et\u00edch stran. Takov\u00e1 \u00fadr\u017eba v\u0161ak obvykle prob\u00edh\u00e1 mimo standardn\u00ed denn\u00ed dobu.<br><br>OBJEDN\u00c1VKA A UZAV\u0158EN\u00cd SMLOUVY<br><br>Ozna\u010den\u00ed produkt\u016f, popis jejich hlavn\u00edch vlastnost\u00ed, cena a v p\u0159\u00edpad\u011b kurz\u016f i informace o dob\u011b a m\u00edst\u011b kon\u00e1n\u00ed a konkr\u00e9tn\u00edch storno podm\u00ednk\u00e1ch jsou v\u017edy uvedeny na e-shopu prod\u00e1vaj\u00edc\u00edho. Cena je rovn\u011b\u017e uvedena v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i. Nab\u00eddka produkt\u016f z\u016fst\u00e1v\u00e1 v platnosti po dobu, kdy je zobrazena na e-shopu. Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn uzav\u0159\u00edt se z\u00e1kazn\u00edkem smlouvu za individu\u00e1ln\u011b sjednan\u00fdch podm\u00ednek.<br>Objedn\u00e1vkov\u00fd formul\u00e1\u0159 obsahuje \u00fadaje o z\u00e1kazn\u00edkovi, objedn\u00e1van\u00e9m produktu, cen\u011b (v\u010detn\u011b uveden\u00ed dan\u00ed a poplatk\u016f), zp\u016fsobu \u00fahrady, \u00fadaj\u00edch o preferovan\u00e9m zp\u016fsobu doru\u010den\u00ed a informace o n\u00e1kladech spojen\u00fdch s dod\u00e1n\u00edm fyzick\u00e9ho zbo\u017e\u00ed (u digit\u00e1ln\u00edho obsahu \u010di slu\u017eeb tyto n\u00e1klady \u00fa\u010dtov\u00e1ny nejsou).<br>Objedn\u00e1vku z\u00e1kazn\u00edk vytvo\u0159\u00ed na e-shopu. Smluvn\u00ed vztah mezi prod\u00e1vaj\u00edc\u00edm a z\u00e1kazn\u00edkem vznik\u00e1 odesl\u00e1n\u00edm objedn\u00e1vky kliknut\u00edm na tla\u010d\u00edtko \u201eOdeslat objedn\u00e1vku se z\u00e1vazkem platby\u201c. T\u00edm z\u00e1kazn\u00edk potvrzuje, \u017ee se sezn\u00e1mil s t\u011bmito podm\u00ednkami a souhlas\u00ed s nimi. Podm\u00ednkou platn\u00e9 elektronick\u00e9 objedn\u00e1vky je vypln\u011bn\u00ed v\u0161ech p\u0159edepsan\u00fdch \u00fadaj\u016f a n\u00e1le\u017eitost\u00ed uveden\u00fdch v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i. Prod\u00e1vaj\u00edc\u00ed vylu\u010duje p\u0159ijet\u00ed nab\u00eddky s jak\u00fdmkoli dodatkem \u010di odchylkou.<br>Po obdr\u017een\u00ed objedn\u00e1vky prod\u00e1vaj\u00edc\u00ed bezodkladn\u011b potvrd\u00ed jej\u00ed p\u0159ijet\u00ed na e-mailovou adresu z\u00e1kazn\u00edka uvedenou v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i.<br><br>CENA A ZP\u016eSOB \u00daHRADY<br><br>Cena jednotliv\u00fdch produkt\u016f je v\u017edy uvedena na e-shopu i v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i.<br>Prod\u00e1vaj\u00edc\u00ed vystav\u00ed da\u0148ov\u00fd doklad \u2013 fakturu, kter\u00e1 slou\u017e\u00ed jako doklad o zakoupen\u00ed nebo poskytnut\u00ed produktu. Faktura bude obsahovat v\u0161echny z\u00e1konem stanoven\u00e9 n\u00e1le\u017eitosti. Prod\u00e1vaj\u00edc\u00ed nen\u00ed pl\u00e1tcem DPH; v p\u0159\u00edpad\u011b, \u017ee se j\u00edm stane, bude cena nav\u00fd\u0161ena o p\u0159\u00edslu\u0161n\u00e9 DPH dle platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<br>Cenu produktu a p\u0159\u00edpadn\u00e9 n\u00e1klady spojen\u00e9 s dod\u00e1n\u00edm \u010di poskytnut\u00edm produktu hrad\u00ed z\u00e1kazn\u00edk hotov\u011b nebo bezhotovostn\u011b (bankovn\u00edm p\u0159evodem nebo online platebn\u00ed kartou) podle v\u00fdb\u011bru uveden\u00e9ho v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i.<br>P\u0159i bezhotovostn\u00ed platb\u011b platebn\u00ed kartou jsou \u00fadaje o \u00fa\u010dtu, kart\u011b a hesle do internetov\u00e9ho bankovnictv\u00ed zad\u00e1v\u00e1ny prost\u0159ednictv\u00edm zabezpe\u010den\u00e9ho kan\u00e1lu, ke kter\u00e9mu prod\u00e1vaj\u00edc\u00ed nem\u00e1 p\u0159\u00edstup.<br>Platba je zpravidla jednor\u00e1zov\u00e1. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo umo\u017enit spl\u00e1tkov\u00fd prodej u vybran\u00fdch produkt\u016f.<br>V p\u0159\u00edpad\u011b platby bankovn\u00edm p\u0159evodem je z\u00e1kazn\u00edk povinen uhradit cenu s uveden\u00edm spr\u00e1vn\u00e9ho variabiln\u00edho symbolu, jinak nebude prod\u00e1vaj\u00edc\u00ed schopen platbu identifikovat a v\u010das poskytnout pln\u011bn\u00ed.<br>V p\u0159\u00edpad\u011b objedn\u00e1vky slu\u017eeb (kurz\u016f) je z\u00e1kazn\u00edk povinen uhradit cenu do 7 dn\u016f od uzav\u0159en\u00ed smlouvy, nejpozd\u011bji v\u0161ak p\u0159ed zah\u00e1jen\u00edm slu\u017eby. Pokud tak neuhrad\u00ed, je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn odep\u0159\u00edt p\u0159\u00edstup ke kurzu a odstoupit od smlouvy.<br>Z\u00e1vazek z\u00e1kazn\u00edka uhradit cenu za produkt je spln\u011bn okam\u017eikem p\u0159ips\u00e1n\u00ed p\u0159\u00edslu\u0161n\u00e9 \u010d\u00e1stky na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho.<br>V p\u0159\u00edpad\u011b zjevn\u00e9 technick\u00e9 chyby p\u0159i uveden\u00ed ceny na e-shopu \u010di b\u011bhem objedn\u00e1vky nen\u00ed prod\u00e1vaj\u00edc\u00ed povinen produkt dodat \u010di poskytnout za tuto chybnou cenu. O zji\u0161t\u011bn\u00e9 chyb\u011b informuje z\u00e1kazn\u00edka bez zbyte\u010dn\u00e9ho odkladu a za\u0161le mu e-mailem upravenou nab\u00eddku. Ta se pova\u017euje za nov\u00fd n\u00e1vrh smlouvy, kter\u00e1 je uzav\u0159ena a\u017e po z\u00e1kazn\u00edkov\u011b potvrzen\u00ed souhlasu s novou cenou.<br><br>DODAC\u00cd PODM\u00cdNKY<br><br>Digit\u00e1ln\u00ed obsah (videokurzy, e-booky, online materi\u00e1ly)<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-c97e20f71bfd0a5ca6a9cd2a3d19b21b wp-block-paragraph\">\u2003\u2003- Dod\u00e1n\u00edm digit\u00e1ln\u00edho obsahu se rozum\u00ed jeho zp\u0159\u00edstupn\u011bn\u00ed \u2013 zasl\u00e1n\u00ed p\u0159\u00edstupov\u00fdch \u00fadaj\u016f na e-mail uveden\u00fd v objedn\u00e1vce nebo zasl\u00e1n\u00ed odkazu URL.<br>\u2003\u2003- P\u0159\u00edstupov\u00e9 \u00fadaje jsou poskytnuty a\u017e po zaplacen\u00ed cel\u00e9 ceny, a to nejpozd\u011bji do t\u0159\u00ed pracovn\u00edch dn\u016f, nen\u00ed-li stanoveno jinak.<br>\u2003\u2003- Po doru\u010den\u00ed digit\u00e1ln\u00edho obsahu doporu\u010duje prod\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edkovi prov\u011b\u0159it, zda je obsah kompletn\u00ed a bezvadn\u00fd.<br>\u2003\u2003- Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee digit\u00e1ln\u00ed obsah nebude aktualizov\u00e1n.<br>\u2003\u2003- Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee digit\u00e1ln\u00ed obsah \u010das od \u010dasu m\u011bnit (zejm\u00e9na jej vylep\u0161ovat \u010di dopl\u0148ovat). P\u0159i takov\u00fdch zm\u011bn\u00e1ch z\u00e1kazn\u00edkovi nevzniknou dal\u0161\u00ed n\u00e1klady a bude o nich informov\u00e1n e-mailem nebo p\u0159\u00edmo v rozhran\u00ed, kde obsah vyu\u017e\u00edv\u00e1. Pokud by zm\u011bna zhor\u0161ila mo\u017enosti u\u017e\u00edv\u00e1n\u00ed, je z\u00e1kazn\u00edk o tom informov\u00e1n e-mailem a je mu umo\u017en\u011bno odstoupit od smlouvy.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-62b78686cfbd7da294abc50cb0df8bc5 wp-block-paragraph\">Slu\u017eby (kurzy, online kurzy, webin\u00e1\u0159e) a storno podm\u00ednky<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-4746bee012c03ca572a765c73b379e29 wp-block-paragraph\">\u2003\u2003- Kurzy se po\u0159\u00e1daj\u00ed v term\u00ednech uveden\u00fdch na e-shopu.<br>\u2003\u2003- Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo prov\u00e9st zm\u011bny v term\u00ednu, programu \u010di lektorech z d\u016fvodu neo\u010dek\u00e1van\u00fdch ud\u00e1lost\u00ed (nap\u0159. nemoc, v\u00fdpadek elekt\u0159iny apod.). V takov\u00e9m p\u0159\u00edpad\u011b je z\u00e1kazn\u00edk p\u0159edem informov\u00e1n e-mailem. Pokud dojde k podstatn\u00e9 zm\u011bn\u011b (nap\u0159. term\u00ednu), m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo odstoupit od smlouvy a obdr\u017eet vr\u00e1cen\u00ed v\u0161ech uhrazen\u00fdch pen\u011bz.<br>\u2003\u2003- Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo zru\u0161it kurz (odstoupit od smlouvy), pokud se na n\u011bj p\u0159ihl\u00e1s\u00ed nedostate\u010dn\u00fd po\u010det \u00fa\u010dastn\u00edk\u016f (alespo\u0148 3). V takov\u00e9m p\u0159\u00edpad\u011b jsou z\u00e1kazn\u00edkovi vr\u00e1ceny v\u0161echny p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky.<br>\u2003\u2003- Z\u00e1kazn\u00edk m\u016f\u017ee zru\u0161it \u00fa\u010dast na kurzu s pevn\u011b stanoven\u00fdm term\u00ednem zasl\u00e1n\u00edm e-mailu na adresu kontakt@fdfschool.com. P\u0159i zru\u0161en\u00ed m\u00e1 n\u00e1rok na vr\u00e1cen\u00ed \u010d\u00e1stky kurzu n\u00e1sledovn\u011b:<br>\u2003\u2003\u2003\u2022 p\u0159i zru\u0161en\u00ed v\u00edce ne\u017e 14 dn\u00ed p\u0159edem se vrac\u00ed 100\u202f% ceny;<br>\u2003\u2003\u2003\u2022 p\u0159i zru\u0161en\u00ed 13 a\u017e 4 dny p\u0159edem se vrac\u00ed 50\u202f% ceny;<br>\u2003\u2003\u2003\u2022 p\u0159i zru\u0161en\u00ed 3 a\u017e 0 dn\u016f p\u0159edem nen\u00ed n\u00e1rok na vr\u00e1cen\u00ed ceny.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-77a9061af40b34f2edddb78f824a780f wp-block-paragraph\">Fyzick\u00e9 zbo\u017e\u00ed<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-cce1b6d1ff6307aef31862e17553f142 wp-block-paragraph\">\u2003\u2003- Fyzick\u00e9 zbo\u017e\u00ed je doru\u010deno z\u00e1kazn\u00edkovi na adresu uvedenou v objedn\u00e1vce nejpozd\u011bji do 30 dn\u016f od uzav\u0159en\u00ed smlouvy, pokud se nedohodne jinak. V opa\u010dn\u00e9m p\u0159\u00edpad\u011b m\u016f\u017ee z\u00e1kazn\u00edk odstoupit od smlouvy a obdr\u017eet vr\u00e1cen\u00ed uhrazen\u00e9 kupn\u00ed ceny v\u010detn\u011b n\u00e1klad\u016f na dopravu.<br>\u2003\u2003- Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo odstoupit od smlouvy, pokud fyzick\u00e9 zbo\u017e\u00ed nen\u00ed skladem ani do 30 dn\u016f od uzav\u0159en\u00ed smlouvy.<br>\u2003\u2003- V p\u0159\u00edpad\u011b opakovan\u00e9ho doru\u010dov\u00e1n\u00ed \u010di dod\u00e1n\u00ed jin\u00fdm zp\u016fsobem, ne\u017e je uvedeno v objedn\u00e1vce, hrad\u00ed z\u00e1kazn\u00edk souvisej\u00edc\u00ed dodate\u010dn\u00e9 n\u00e1klady.<br>\u2003\u2003- P\u0159i p\u0159evzet\u00ed doporu\u010duje prod\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edkovi zkontrolovat obal zbo\u017e\u00ed a v p\u0159\u00edpad\u011b po\u0161kozen\u00ed okam\u017eit\u011b reklamovat u dopravce.<br>\u2003\u2003- Z\u00e1kazn\u00edk je povinen fyzick\u00e9 zbo\u017e\u00ed p\u0159evz\u00edt; pokud tak neu\u010din\u00ed, prod\u00e1vaj\u00edc\u00ed to pova\u017euje za odstoupen\u00ed od smlouvy a m\u016f\u017ee po\u017eadovat n\u00e1hradu vznikl\u00fdch n\u00e1klad\u016f za vr\u00e1cen\u00ed zbo\u017e\u00ed.<br>\u2003\u2003- Vlastnick\u00e9 pr\u00e1vo k fyzick\u00e9mu zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na z\u00e1kazn\u00edka zaplacen\u00edm cel\u00e9 kupn\u00ed ceny (v\u010detn\u011b n\u00e1klad\u016f na dod\u00e1n\u00ed) a p\u0159evzet\u00edm zbo\u017e\u00ed.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-83679de23deeb490c4035f94384d232e wp-block-paragraph\">ZABEZPE\u010cEN\u00cd A OCHRANA AUTORSK\u00ddCH PR\u00c1V\n\nP\u0159\u00edstupov\u00e9 \u00fadaje k digit\u00e1ln\u00edmu obsahu a slu\u017eb\u00e1m (\u010di p\u0159\u00edslu\u0161n\u00e1 URL) jsou ur\u010deny pouze pro osobn\u00ed pot\u0159ebu z\u00e1kazn\u00edka; z\u00e1kazn\u00edk nen\u00ed opr\u00e1vn\u011bn tyto \u00fadaje sd\u011blovat t\u0159et\u00edm osob\u00e1m.\nProdukty prod\u00e1van\u00e9 prost\u0159ednictv\u00edm e-shopu podl\u00e9haj\u00ed ochran\u011b autorsk\u00fdch pr\u00e1v. Jak\u00e9koli jejich \u0161\u00ed\u0159en\u00ed nebo poskytov\u00e1n\u00ed t\u0159et\u00edm osob\u00e1m bez p\u00edsemn\u00e9ho souhlasu autora je zak\u00e1z\u00e1no. Licence k u\u017eit\u00ed produktu se ud\u011bluje v\u00fdhradn\u011b pro osobn\u00ed pot\u0159ebu z\u00e1kazn\u00edka a je nev\u00fdhradn\u00ed, \u00fazemn\u011b neomezen\u00e1 a platn\u00e1 po dobu trv\u00e1n\u00ed majetkov\u00fdch pr\u00e1v k d\u00edlu.\nZ\u00e1kazn\u00edk odpov\u00edd\u00e1 prod\u00e1vaj\u00edc\u00edmu za \u0161kodu a u\u0161l\u00fd zisk vznikl\u00fd poru\u0161en\u00edm autorsk\u00fdch pr\u00e1v.\n\nODSTOUPEN\u00cd OD SMLOUVY SPOT\u0158EBITELEM\n\nJe-li z\u00e1kazn\u00edk spot\u0159ebitelem, m\u00e1 pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 distan\u010dn\u00edm zp\u016fsobem bez ud\u00e1n\u00ed d\u016fvodu do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, p\u0159\u00edpadn\u011b od uzav\u0159en\u00ed smlouvy o poskytov\u00e1n\u00ed slu\u017eeb \u010di digit\u00e1ln\u00edho obsahu. (Pokud je fyzick\u00e9 zbo\u017e\u00ed dod\u00e1v\u00e1no v n\u011bkolika z\u00e1silk\u00e1ch, lh\u016fta se po\u010d\u00edt\u00e1 od p\u0159evzet\u00ed posledn\u00ed z\u00e1silky.) Toto pr\u00e1vo neslou\u017e\u00ed jako n\u00e1stroj \u0159e\u0161en\u00ed reklamac\u00ed. Podnikatel\u00e9 od odstoupen\u00ed od smlouvy osvobozeni nejsou.\nI kdy\u017e m\u016f\u017ee z\u00e1kazn\u00edk odstoupit od smlouvy dle \u00a7 8.1, n\u011bkter\u00e9 produkty (slu\u017eby a digit\u00e1ln\u00ed obsah) jsou poskytov\u00e1ny ji\u017e b\u011bhem lh\u016fty pro odstoupen\u00ed, a proto od smlouvy odstoupit nelze. Zejm\u00e9na upozor\u0148ujeme, \u017ee nelze odstoupit od:<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-ccda832fc451f45377968d11306e374e wp-block-paragraph\">\u2003\u2003\u2022 smlouvy o poskytov\u00e1n\u00ed slu\u017eeb, pokud byly v pln\u00e9m rozsahu poskytnuty (z\u00e1kazn\u00edk souhlas\u00ed s p\u0159ed\u010dasn\u00fdm poskytnut\u00edm slu\u017eby p\u0159ed uplynut\u00edm 14denn\u00ed lh\u016fty);<br>\u2003\u2003\u2022 smlouvy o dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu, kter\u00fd nen\u00ed dod\u00e1n na hmotn\u00e9m nosi\u010di, pokud z\u00e1kazn\u00edk souhlasil se zp\u0159\u00edstupn\u011bn\u00edm cel\u00e9ho obsahu p\u0159ed uplynut\u00edm 14denn\u00ed lh\u016fty;<br>\u2003\u2003\u2022 smlouvy o dod\u00e1vce zvukov\u00e9 nebo obrazov\u00e9 nahr\u00e1vky \u010di po\u010d\u00edta\u010dov\u00e9ho programu v zape\u010det\u011bn\u00e9m obalu, pokud byl obal poru\u0161en;<br>\u2003\u2003\u2022 smlouvy o dod\u00e1n\u00ed zbo\u017e\u00ed vyroben\u00e9ho podle z\u00e1kazn\u00edkov\u00fdch specifikac\u00ed \u010di p\u0159izp\u016fsoben\u00e9ho jeho pot\u0159eb\u00e1m.<br>V p\u0159\u00edpad\u011b odstoupen\u00ed se smlouva ru\u0161\u00ed s okam\u017eitou platnost\u00ed a z\u00e1kazn\u00edkovi jsou vr\u00e1ceny v\u0161echny p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky stejn\u00fdm zp\u016fsobem, jako byly uhrazeny, a to do 14 dn\u016f od odstoupen\u00ed.<br>P\u0159i vr\u00e1cen\u00ed fyzick\u00e9ho zbo\u017e\u00ed je z\u00e1kazn\u00edk povinen zajistit jeho zp\u011btn\u00e9 doru\u010den\u00ed na vlastn\u00ed n\u00e1klady. Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed kupn\u00ed cenu v\u010detn\u011b nejni\u017e\u0161\u00edch n\u00e1klad\u016f na dod\u00e1n\u00ed. Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen vr\u00e1tit pen\u00edze d\u0159\u00edve, ne\u017e z\u00e1kazn\u00edk fyzick\u00e9 zbo\u017e\u00ed p\u0159ed\u00e1 nebo prok\u00e1\u017ee, \u017ee odeslal z\u00e1silku.<br>Fyzick\u00e9 zbo\u017e\u00ed se z\u00e1kazn\u00edk doru\u010d\u00ed na adresu:<br>\u2003\u2003Olga Losyeva, Praha \u2013 Vinohrady, Italsk\u00e1 2561\/47, 12000.<br>Rozhodne-li se z\u00e1kazn\u00edk odstoupit od smlouvy v t\u00e9to lh\u016ft\u011b, mus\u00ed nejpozd\u011bji posledn\u00ed den lh\u016fty zaslat prod\u00e1vaj\u00edc\u00edmu projev v\u016fle o odstoupen\u00ed \u2013 bu\u010f pomoc\u00ed vzorov\u00e9ho formul\u00e1\u0159e, nebo jin\u00fdm jednozna\u010dn\u00fdm zp\u016fsobem \u2013 na e-mail kontakt@fdfschool.com nebo na adresu uvedenou v\u00fd\u0161e, s uveden\u00edm \u010d\u00edsla objedn\u00e1vky, jm\u00e9na a data n\u00e1kupu.<br>Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn odstoupit od smlouvy bez zbyte\u010dn\u00e9ho odkladu, pokud zjist\u00ed podstatn\u00e9 poru\u0161en\u00ed smlouvy ze strany z\u00e1kazn\u00edka (nap\u0159\u00edklad prodlen\u00ed s \u00fahradou v\u00edce ne\u017e 7 dn\u016f po splatnosti nebo poru\u0161en\u00ed povinnost\u00ed v oblasti ochrany autorsk\u00fdch pr\u00e1v).<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-2f81c47dfa0a22c38bb00bff09e380eb wp-block-paragraph\">PR\u00c1VA A POVINNOSTI Z VADN\u00c9HO PLN\u011aN\u00cd A REKLAMACE<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-803618b34097819b0ac04878bc04ec61 wp-block-paragraph\">Reklamace digit\u00e1ln\u00edho obsahu (spot\u0159ebitelem)<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-cf7982d2c5bc45572f4501d85d2d8575 wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee digit\u00e1ln\u00ed obsah:<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-e340128da3c31c01c99f6a839c077cfe wp-block-paragraph\">\u2003\u2003\u2013 odpov\u00edd\u00e1 dohodnut\u00e9mu popisu, rozsahu, jakosti, funk\u010dnosti, kompatibilit\u011b, interoperabilit\u011b a dal\u0161\u00edm ujednan\u00fdm vlastnostem;<br>\u2003\u2003\u2013 je vhodn\u00fd k \u00fa\u010delu, pro kter\u00fd jej z\u00e1kazn\u00edk po\u017eaduje a se kter\u00fdm prod\u00e1vaj\u00edc\u00ed souhlasil (tj. pro \u00fa\u010dely standardn\u00ed v\u00fduky);<br>\u2003\u2003\u2013 je poskytov\u00e1n s p\u0159\u00edslu\u0161n\u00fdm p\u0159\u00edslu\u0161enstv\u00edm a pokyny k pou\u017eit\u00ed (v\u010detn\u011b n\u00e1vodu k instalaci a p\u0159\u00edpadn\u00e9 u\u017eivatelsk\u00e9 podpory).<br>D\u00e1le prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee:<br>\u2003\u2003\u2013 je digit\u00e1ln\u00ed obsah vhodn\u00fd k obvykl\u00e9mu \u00fa\u010delu dan\u00e9ho druhu s ohledem na pr\u00e1va t\u0159et\u00edch osob, pr\u00e1vn\u00ed p\u0159edpisy \u010di technick\u00e9 normy;<br>\u2003\u2003\u2013 jeho rozsah, jakost a dal\u0161\u00ed parametry (funk\u010dnost, kompatibilita, p\u0159\u00edstupnost, kontinuita, bezpe\u010dnost) odpov\u00eddaj\u00ed obvykl\u00fdm o\u010dek\u00e1v\u00e1n\u00edm z\u00e1kazn\u00edka;<br>\u2003\u2003\u2013 je poskytov\u00e1n s p\u0159\u00edslu\u0161n\u00fdm p\u0159\u00edslu\u0161enstv\u00edm a pokyny, kter\u00e9 m\u016f\u017ee z\u00e1kazn\u00edk rozumn\u011b o\u010dek\u00e1vat;<br>\u2003\u2003\u2013 odpov\u00edd\u00e1 zku\u0161ebn\u00ed verzi nebo n\u00e1hledu zp\u0159\u00edstupn\u011bn\u00e9mu p\u0159ed uzav\u0159en\u00edm smlouvy.<br>Za uveden\u00e9 \u010dty\u0159i body prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1, pokud p\u0159ed uzav\u0159en\u00edm smlouvy zvl\u00e1\u0161\u0165 upozornil, \u017ee se n\u011bkter\u00e9 vlastnosti mohou li\u0161it a z\u00e1kazn\u00edk s t\u00edm v\u00fdslovn\u011b souhlasil.<br>Z\u00e1kazn\u00edk m\u016f\u017ee vadu na digit\u00e1ln\u00edm obsahu uplatnit do 2 let od jeho zp\u0159\u00edstupn\u011bn\u00ed (v p\u0159\u00edpad\u011b vady zji\u0161t\u011bn\u00e9 do 1 roku se p\u0159edpokl\u00e1d\u00e1, \u017ee vada existovala ji\u017e p\u0159i zp\u0159\u00edstupn\u011bn\u00ed).<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-2d1bce8a27edfa0d4763e35c398dae72 wp-block-paragraph\">Reklamace fyzick\u00e9ho zbo\u017e\u00ed<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-876ef30acdea8d62e0434da887ed9eac wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee fyzick\u00e9 zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed nem\u00e1 vady a odpov\u00edd\u00e1:<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-294ea8ba9f211340b593d053e7178a32 wp-block-paragraph\">\u2003\u2003\u2013 dohodnut\u00e9mu popisu, druhu, mno\u017estv\u00ed, jakosti, funk\u010dnosti, kompatibilit\u011b \u010di interoperabilit\u011b;<br>\u2003\u2003\u2013 \u00fa\u010delu, pro kter\u00fd bylo zbo\u017e\u00ed ur\u010deno a se kter\u00fdm prod\u00e1vaj\u00edc\u00ed souhlasil;<br>\u2003\u2003\u2013 dod\u00e1n\u00ed s p\u0159\u00edslu\u0161enstv\u00edm a pokyny k pou\u017eit\u00ed (v\u010detn\u011b n\u00e1vodu k mont\u00e1\u017ei \u010di instalaci).<br>D\u00e1le prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1, \u017ee:<br>\u2003\u2003\u2013 je zbo\u017e\u00ed vhodn\u00e9 k obvykl\u00e9mu \u00fa\u010delu s ohledem na pr\u00e1va t\u0159et\u00edch osob, pr\u00e1vn\u00ed p\u0159edpisy \u010di technick\u00e9 normy;<br>\u2003\u2003\u2013 mno\u017estv\u00ed, jakost a dal\u0161\u00ed vlastnosti odpov\u00eddaj\u00ed obvykl\u00fdm o\u010dek\u00e1v\u00e1n\u00edm z\u00e1kazn\u00edka;<br>\u2003\u2003\u2013 je dod\u00e1no s p\u0159\u00edslu\u0161n\u00fdm obalem, n\u00e1vodem k mont\u00e1\u017ei a dal\u0161\u00edmi o\u010dek\u00e1van\u00fdmi pokyny;<br>\u2003\u2003\u2013 odpov\u00edd\u00e1 vzorku \u010di p\u0159edloze poskytnut\u00e9 p\u0159ed uzav\u0159en\u00edm smlouvy.<br>Za uveden\u00e9 \u010dty\u0159i body prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1, pokud p\u0159ed uzav\u0159en\u00edm smlouvy upozornil na odli\u0161nosti a z\u00e1kazn\u00edk s t\u00edm v\u00fdslovn\u011b souhlasil.<br>Reklamaci fyzick\u00e9ho zbo\u017e\u00ed lze uplatnit nejpozd\u011bji do 2 let od p\u0159evzet\u00ed (v p\u0159\u00edpad\u011b vady zji\u0161t\u011bn\u00e9 do 1 roku se p\u0159edpokl\u00e1d\u00e1, \u017ee vada existovala ji\u017e p\u0159i p\u0159evzet\u00ed).<br>Z\u00e1kazn\u00edk nenese n\u00e1rok na reklamaci, pokud vadu zp\u016fsobil s\u00e1m, v\u011bd\u011bl o vad\u011b p\u0159i n\u00e1kupu nebo pokud je vada zp\u016fsobena vy\u0161\u0161\u00ed moc\u00ed.<br>Subjektivn\u00ed nespokojenost (nap\u0159\u00edklad nedosa\u017een\u00ed po\u017eadovan\u00e9 \u00farovn\u011b znalost\u00ed) se nevztahuje na reklamaci.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-c67a7cfb9acaade1bb9f066f874d099e wp-block-paragraph\">Reklamace slu\u017eeb (kurz\u016f, online kurz\u016f, webin\u00e1\u0159\u016f)<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-8c9f59c0518e25c43503ccade12555af wp-block-paragraph\">Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za to, \u017ee slu\u017eby budou m\u00edt dohodnut\u00e9 vlastnosti, p\u0159\u00edpadn\u011b vlastnosti, kter\u00e9 m\u016f\u017ee z\u00e1kazn\u00edk o\u010dek\u00e1vat. Subjektivn\u00ed nespokojenost (nap\u0159. nedosa\u017een\u00ed po\u017eadovan\u00e9 \u00farovn\u011b znalost\u00ed) se nepova\u017euje za vadu.\nZ\u00e1kazn\u00edk m\u016f\u017ee reklamovat vady slu\u017eeb bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji v\u0161ak do 6 m\u011bs\u00edc\u016f od poskytnut\u00ed slu\u017eby. V p\u0159\u00edpad\u011b prodlen\u00ed s uplatn\u011bn\u00edm reklamace m\u016f\u017ee z\u00e1kazn\u00edk p\u0159ij\u00edt o sv\u00e1 pr\u00e1va.\nZ\u00e1kazn\u00edk m\u00e1 pr\u00e1vo po\u017eadovat odstran\u011bn\u00ed vady, a to bu\u010f poskytnut\u00edm slu\u017eby bez vady nebo dod\u00e1n\u00edm chyb\u011bj\u00edc\u00ed \u010d\u00e1sti, p\u0159\u00edpadn\u011b p\u0159im\u011b\u0159enou slevu z ceny. Pokud nen\u00ed mo\u017en\u00e9 vadu odstranit, m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo odstoupit od smlouvy nebo po\u017eadovat slevu z ceny.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-879d6bd6482dffa30051e3fcea951955 wp-block-paragraph\">Postup reklamace<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-1921a2b03a856e8c9731368e0bb96f07 wp-block-paragraph\">Reklamaci lze uplatnit e-mailem na adresu kontakt@fdfschool.com nebo osobn\u011b \u010di dopisem na adresu Olga Losyeva, Praha \u2013 Vinohrady, Italsk\u00e1 2561\/47, 12000. Sou\u010d\u00e1st\u00ed reklamace mus\u00ed b\u00fdt doklad o n\u00e1kupu, popis vady a po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed. Zp\u016fsob vy\u0159\u00edzen\u00ed reklamace bude z\u00e1kazn\u00edkovi sd\u011blen e-mailem.<br>V p\u0159\u00edpad\u011b reklamace fyzick\u00e9ho zbo\u017e\u00ed nebo digit\u00e1ln\u00edho obsahu m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo po\u017eadovat odstran\u011bn\u00ed vady \u2013 dod\u00e1n\u00ed nov\u00e9 v\u011bci bez vady \u010di opravu, pokud nen\u00ed odstran\u011bn\u00ed vady pro prod\u00e1vaj\u00edc\u00edho nadm\u011brn\u011b n\u00e1kladn\u00e9. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee vadu odm\u00edtnout odstranit s ohledem na v\u00fdznam vady \u010di hodnotu zbo\u017e\u00ed\/obsahu.<br><br>GARANCE VR\u00c1CEN\u00cd PEN\u011aZ<br><br>Prod\u00e1vaj\u00edc\u00ed, kter\u00fd si zakl\u00e1d\u00e1 na spokojenosti z\u00e1kazn\u00edk\u016f, u n\u011bkter\u00fdch produkt\u016f (kurz\u016f) nab\u00edz\u00ed mo\u017enost odstoupit od smlouvy s garanc\u00ed vr\u00e1cen\u00ed pen\u011bz v del\u0161\u00ed lh\u016ft\u011b, ne\u017e je uvedeno v \u00a7 8.1. Podm\u00ednky t\u00e9to garance jsou uvedeny u konkr\u00e9tn\u00edho produktu na e-shopu.<br>Odstoupen\u00ed od smlouvy dle tohoto ustanoven\u00ed (po uplynut\u00ed 14denn\u00ed lh\u016fty od p\u0159evzet\u00ed fyzick\u00e9ho zbo\u017e\u00ed nebo uzav\u0159en\u00ed smlouvy o slu\u017eb\u00e1ch\/digit\u00e1ln\u00edm obsahu) v p\u0159\u00edpad\u011b nespokojenosti z\u00e1kazn\u00edk ozn\u00e1m\u00ed elektronicky na adresu kontakt@fdfschool.com spolu s kopii faktury, datem n\u00e1kupu a dal\u0161\u00edmi po\u017eadovan\u00fdmi doklady.<br>Pen\u011b\u017en\u00ed prost\u0159edky budou vr\u00e1ceny stejn\u00fdm zp\u016fsobem, jako byly uhrazeny, a to do 30 dn\u016f od obdr\u017een\u00ed ozn\u00e1men\u00ed, p\u0159i\u010dem\u017e k tomu dojde po deaktivaci p\u0159\u00edstupu z\u00e1kazn\u00edka k produktu.<br><br>VYLOU\u010cEN\u00cd ODPOV\u011aDNOSTI<br><br>V\u0161echny produkty nab\u00edzen\u00e9 prod\u00e1vaj\u00edc\u00edm slou\u017e\u00ed k vzd\u011bl\u00e1vac\u00edm a informa\u010dn\u00edm \u00fa\u010del\u016fm. Informace maj\u00ed charakter n\u00e1vod\u016f a doporu\u010den\u00ed. Prod\u00e1vaj\u00edc\u00ed nenese odpov\u011bdnost za \u00fasp\u011bch \u010di ne\u00fasp\u011bch z\u00e1kazn\u00edka p\u0159i aplikaci z\u00edskan\u00fdch znalost\u00ed, za jeho pocity, zdravotn\u00ed stav \u010di jin\u00e9 osobn\u00ed n\u00e1sledky. Z\u00e1kazn\u00edk je b\u011bhem kurzu pln\u011b zodpov\u011bdn\u00fd za sv\u00e9 jedn\u00e1n\u00ed, chov\u00e1n\u00ed a rozhodnut\u00ed. \u00dasp\u011bch z\u00e1vis\u00ed na mnoha faktorech, kter\u00e9 prod\u00e1vaj\u00edc\u00ed nem\u016f\u017ee ovlivnit.<br><br>MIMOSOUDN\u00cd \u0158E\u0160EN\u00cd SPOR\u016e SE SPOT\u0158EBITELEMI<br><br>V p\u0159\u00edpad\u011b spot\u0159ebitelsk\u00e9ho sporu m\u00e1 spot\u0159ebitel pr\u00e1vo na mimosoudn\u00ed \u0159e\u0161en\u00ed. K takov\u00e9mu \u0159e\u0161en\u00ed lze vyu\u017e\u00edt \u010ceskou obchodn\u00ed inspekci (\u00dast\u0159edn\u00ed inspektor\u00e1t \u2013 odd\u011blen\u00ed ADR, Gorazdova 1969\/24, 120 00 Praha 2, I\u010cO: 000 20 869, web: www.adr.coi.cz, e-mail: adr@coi.cz) \u010di on-line platformu Evropsk\u00e9 komise (http:\/\/ec.europa.eu\/consumers\/odr\/). \u0158e\u0161en\u00ed zah\u00e1j\u00ed spot\u0159ebitel, pokud se spor nepoda\u0159\u00ed vy\u0159e\u0161it p\u0159\u00edmo s prod\u00e1vaj\u00edc\u00edm, a to nejpozd\u011bji do 1 roku od prvn\u00edho uplatn\u011bn\u00ed jeho pr\u00e1va.<br>K poskytov\u00e1n\u00ed slu\u017eeb a prodeji fyzick\u00e9ho zbo\u017e\u00ed je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn na z\u00e1klad\u011b \u017eivnostensk\u00e9ho opr\u00e1vn\u011bn\u00ed. Kontrolu prov\u00e1d\u00ed p\u0159\u00edslu\u0161n\u00fd \u017eivnostensk\u00fd \u00fa\u0159ad a dohled nad ochranou osobn\u00edch \u00fadaj\u016f m\u00e1 \u00da\u0159ad pro ochranu osobn\u00edch \u00fadaj\u016f. Prod\u00e1vaj\u00edc\u00ed podl\u00e9h\u00e1 rovn\u011b\u017e dozoru \u010cesk\u00e9 obchodn\u00ed inspekce.<br><br>OCHRANA OSOBN\u00cdCH \u00daDAJ\u016e<br><br>Prod\u00e1vaj\u00edc\u00ed zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje z\u00e1kazn\u00edk\u016f. Informace o tom, jak\u00e9 \u00fadaje, z jak\u00fdch d\u016fvod\u016f a na jak dlouho jsou zpracov\u00e1v\u00e1ny, a jak jsou chr\u00e1n\u011bny, nalezne z\u00e1kazn\u00edk v dokumentu \u201eZ\u00e1sady zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f\u201c (d\u00e1le v\u010detn\u011b informac\u00ed o cookies).<br>Uzav\u0159en\u00edm smlouvy se z\u00e1kazn\u00edkem z\u00edsk\u00e1v\u00e1 prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn\u00fd z\u00e1jem zas\u00edlat obchodn\u00ed sd\u011blen\u00ed t\u00fdkaj\u00edc\u00ed se nab\u00edzen\u00fdch slu\u017eeb a zbo\u017e\u00ed. Tato sd\u011blen\u00ed jsou zas\u00edl\u00e1na na e-mail uveden\u00fd v objedn\u00e1vce po dobu a\u017e 3 let, p\u0159i\u010dem\u017e se ze zas\u00edl\u00e1n\u00ed lze kdykoli odhl\u00e1sit.<br><br>Z\u00c1V\u011aRE\u010cN\u00c1 USTANOVEN\u00cd<br><br>Je-li z\u00e1kazn\u00edk podnikatelem, na smlouvu se neuplatn\u00ed ustanoven\u00ed \u00a7 2389a a n\u00e1sl. z\u00e1kona \u010d. 89\/2012 Sb. o poskytov\u00e1n\u00ed digit\u00e1ln\u00edho obsahu.<br>Tyto podm\u00ednky jsou zve\u0159ejn\u011bny na e-shopu prod\u00e1vaj\u00edc\u00edho a smlouva je vyhotovena v \u010de\u0161tin\u011b.<br>Pokud by n\u011bkter\u00e9 ustanoven\u00ed bylo neplatn\u00e9 \u010di ne\u00fa\u010dinn\u00e9, nahrazuje se ustanoven\u00edm, kter\u00e9 nejv\u00edce odpov\u00edd\u00e1 p\u016fvodn\u00edmu z\u00e1m\u011bru, ani\u017e by byla dot\u010dena platnost ostatn\u00edch ustanoven\u00ed.<br>St\u00ed\u017enosti a p\u0159ipom\u00ednky t\u00fdkaj\u00edc\u00ed se smluvn\u00edho vztahu lze uplatnit na e-mailov\u00e9 adrese kontakt@fdfschool.com; reklamace budou \u0159e\u0161eny jako reklamace.<br>Ve\u0161ker\u00e9 pr\u00e1vn\u00ed spory vznikl\u00e9 v souvislosti se smlouvou budou \u0159e\u0161eny p\u0159ed obecn\u00fdmi soudy \u010cesk\u00e9 republiky.<br>V p\u0159\u00edpad\u011b, \u017ee smluvn\u00ed vztah obsahuje mezin\u00e1rodn\u00ed prvek, strany se dohodnou, \u017ee se \u0159\u00edd\u00ed \u010desk\u00fdm pr\u00e1vem, p\u0159i\u010dem\u017e pr\u00e1va spot\u0159ebitele dle obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f z\u016fst\u00e1vaj\u00ed nedot\u010dena.<br>Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo upravovat dal\u0161\u00ed pr\u00e1va a povinnosti smluvn\u00edch stran nad r\u00e1mec t\u011bchto podm\u00ednek; tato pravidla budou v\u017edy zve\u0159ejn\u011bna na e-shopu konkr\u00e9tn\u00edho produktu a maj\u00ed p\u0159ednost p\u0159ed ustanoven\u00edmi t\u011bchto podm\u00ednek i ustanoven\u00edmi individu\u00e1ln\u011b uzav\u0159en\u00fdch smluv.<br>Prod\u00e1vaj\u00edc\u00ed nenese odpov\u011bdnost za chyby vznikl\u00e9 z\u00e1sahy t\u0159et\u00edch osob do e-shopu \u010di jeho u\u017e\u00edv\u00e1n\u00ed v rozporu s ur\u010den\u00edm.<br>Ve\u0161ker\u00e1 pr\u00e1va k e-shopu, zejm\u00e9na autorsk\u00e1 pr\u00e1va k obsahu, v\u010detn\u011b uspo\u0159\u00e1d\u00e1n\u00ed str\u00e1nek, fotografi\u00ed, film\u016f, grafik, ochrann\u00fdch zn\u00e1mek, loga a dal\u0161\u00edch prvk\u016f, n\u00e1le\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu. Kop\u00edrov\u00e1n\u00ed, \u00fapravy nebo jin\u00e9 neopr\u00e1vn\u011bn\u00e9 u\u017eit\u00ed bez souhlasu prod\u00e1vaj\u00edc\u00edho je zak\u00e1z\u00e1no.<br>Smlouva v\u010detn\u011b t\u011bchto podm\u00ednek je archivov\u00e1na v elektronick\u00e9 podob\u011b a nen\u00ed ve\u0159ejn\u011b p\u0159\u00edstupn\u00e1.<br>Ve\u0161kerou p\u00edsemnou korespondenci mohou prod\u00e1vaj\u00edc\u00ed i z\u00e1kazn\u00edk doru\u010dovat elektronickou po\u0161tou.<br>Tyto podm\u00ednky mohou b\u00fdt dopl\u0148ov\u00e1ny \u010di m\u011bn\u011bny; zm\u011bny se nevztahuj\u00ed na pr\u00e1va a povinnosti vznikl\u00e1 p\u0159ed jejich \u00fa\u010dinnost\u00ed.<br>P\u0159\u00edlohou t\u011bchto podm\u00ednek je vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy.<\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-29c2d4a7ea9cf656201df99e55ec79ed wp-block-paragraph\">Toto aktu\u00e1ln\u00ed zn\u011bn\u00ed podm\u00ednek je platn\u00e9 a \u00fa\u010dinn\u00e9 od 1. 02. 2025. <\/p>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-76a316c29bba83e3f013cc4ee4aa1b87 wp-block-paragraph\">V p\u0159\u00edpad\u011b zm\u011bny podm\u00ednek plat\u00ed podm\u00ednky platn\u00e9 k datu n\u00e1kupu.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro prodej informa\u010dn\u00edch produkt\u016f (digit\u00e1ln\u00edho obsahu) a slu\u017eeb prost\u0159ednictv\u00edm internetu OBECN\u00c1 USTANOVEN\u00cd Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky plat\u00ed pro prodej zbo\u017e\u00ed a poskytov\u00e1n\u00ed slu\u017eeb a digit\u00e1ln\u00edho obsahu prod\u00e1vaj\u00edc\u00edm. Prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed na e-shopu um\u00edst\u011bn\u00e9m na www.fdfschool.com a www.4flowers.cz floristick\u00e9 kurzy, business kurzy se zam\u011b\u0159en\u00edm na flor\u00e1ln\u00ed podnik\u00e1n\u00ed, kurzy dal\u0161\u00edho vzd\u011bl\u00e1v\u00e1n\u00ed a kurzy pro z\u00e1jmov\u00e9&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-2577","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/pages\/2577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/comments?post=2577"}],"version-history":[{"count":4,"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/pages\/2577\/revisions"}],"predecessor-version":[{"id":2584,"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/pages\/2577\/revisions\/2584"}],"wp:attachment":[{"href":"https:\/\/fdfschool.com\/cs\/wp-json\/wp\/v2\/media?parent=2577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}