Salon Administrator Course
(10 days, 50 hours)
This course is specifically designed for those who want to develop management skills and become a flower shop administrator. You will learn the basics of management, customer service, and personnel management to become a professional in the floral business.
Course structure:
- Junior Florist Program (5 days, 25 hours)
- Advanced Administrator Skills (5 days, 25 hours)
Upon completion: Certificate “Florist Administrator”
Price: 16,800 CZK
Course Program
Part 1: Junior Florist Program (5 days, 25 hours)
Day 1
Fundamentals of the Florist Profession
- Theoretical Part:
- Introduction to the florist profession: opportunities and responsibilities.
- Tools and materials: overview, usage, and maintenance.
- Practical Part:
- Working with tools, flower preparation, and basic techniques.
Day 2
Basics of Floristry and Composition
- Theoretical Part:
- Flower cleaning and plant care in the shop (cleaning, watering).
- Spiral bouquet technique and the basics of the Fibonacci sequence.
- Practical Part:
- Creating your first spiral bouquet.
Day 3
Bouquets and Arrangements
- Theoretical Part:
- Vertical bouquets (3-5-7-9 stems).
- Basics of floral arrangement and working with floral foam (oasis).
- Practical Part:
- Creating a vertical bouquet and working with floral foam.
Day 4
Wreaths and Textures
- Theoretical Part:
- Fundamentals of creating wreaths on a straw frame.
- Working with textures and flowers in compositions.
- Practical Part:
- Making a wreath and combining textures in a bouquet.
Day 5
Final Practice and Presentation
- Preparation and presentation of the final project.
- Full workflow: from working with materials to creating a composition.
Course Program
Part 2. Advanced Skills for Salon Administration (5 days, 25 hours)
Day 6
Creative and Website Photography
- Theoretical Part:
- Fundamentals of composition for photo sessions: creating photo content for websites and social media.
- Practical Part:
- Preparing bouquets and decor for shoots, choosing angles, lighting, and styles.
Day 7
Resource Optimization
- Theoretical Part:
- Managing leftovers: efficient use of materials and cost optimization.
- Practical Part:
- Organizing work with leftovers and compiling inventory lists.
Day 8
Employee Training and Development
- Basics of mentoring: how to train and develop staff.
- Workflow management and building an effective team.
Day 9
Customer Service and Objection Handling
- Theoretical Part:
- Effective communication with clients: building rapport.
- Objection handling: solutions for challenging client situations.
- Practical Part:
- Role-playing and simulating client interactions.
Day 10
Holiday Work and Final Practice
- Theoretical Part:
- Planning holiday promotions and preparing for high workloads.
- Organizing salon work during holidays: task distribution and workload management.
- Practical Part:
- Final practice: decorating the studio and presenting course outcomes.
Outcome:
Graduates of the course will be equipped to work not only as florists but also as salon administrators capable of:
Ensuring smooth operations during both regular and peak periods.
Effectively managing teams.
Engaging with clients and handling objections.
Organizing sales and promotional photo shoots.
Enroll in the Course
Salon Administrator Course (10 days, 50 hours)
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